IT Impact

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Financial Inclusion: IT’s Impact on Banking the Unbanked

In the digital era, Information Technology (IT) is not just transforming banking; it’s becoming a powerful force for financial inclusion, bringing the unbanked into the formal financial system. Let’...

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Customer Experience Revolution: IT’s Impact on Service

In an era where customer expectations are soaring, the marriage of Information Technology (IT) and customer service has ushered in a revolution that is reshaping the way businesses connect with their patrons. L...